Frequently Asked Questions

Find questions and answers related to the design system, purchase, updates, and support.

Award Themes stands out by offering not just high-quality Shopify themes but also personalized customization, expert support, and seamless integration with recommended apps. We focus on both aesthetics and functionality, ensuring your store is optimized for conversions and user experience.

Yes! Our themes are designed to be highly flexible and adaptable to various industries, whether you’re in fashion, electronics, home decor, or any other niche. We provide customization options to ensure the theme fits your brand’s unique identity.

Absolutely! All of our themes are fully responsive, ensuring a seamless shopping experience on desktops, tablets, and mobile devices. We prioritize speed, functionality, and mobile usability to keep your store accessible to all customers.

Our themes come with intuitive settings and drag-and-drop functionality, making it easy to customize colors, layouts, fonts, and more—no coding required! For more advanced changes, we also offer customization services.

In addition to Shopify themes, we provide custom development, store migration, performance optimization, SEO services, app integration, ongoing maintenance, redesigns, and troubleshooting.

Yes! We specialize in creating custom Shopify themes tailored to your brand’s specific requirements, ensuring a unique and fully functional online store.

Yes, we offer store migration services to help you move from platforms like WooCommerce, Magento, or BigCommerce to Shopify seamlessly, ensuring all data and design elements are transferred properly.

Yes! We provide continuous support and maintenance to ensure your store stays updated, secure, and running smoothly. Whether it’s fixing bugs, updating features, or optimizing performance, we’re here to help.

If you encounter any issues, simply reach out to our support team. We promptly diagnose and resolve theme-related bugs, ensuring your store operates without disruptions.

Yes, we offer performance optimization services, including image compression, code optimization, and script minimization, to enhance loading speed and improve user experience.

Yes, we offer SEO optimization to help your store rank higher in search results. Our services include keyword optimization, metadata improvements, site speed enhancements, and structured data implementation.